- No More Agency “Bait-and-Switch”: Avoid the common trap of being sold by a superstar and passed off to a novice. “With companies in the past, you complete the onboarding process, and you’re put with a team of people who are much less experienced… That’s not the experience I have here at all.”
- Tangible, Bottom-Line Results: Three years of partnership delivered real, measurable growth. “We have a much better understanding of where our clients come from. We have a lower cost per acquisition [and] our online visibility is much more prevalent now.”
- Direct Access to Top-Tier Specialists: Gain a single point of contact alongside specialized experts who are genuinely invested in your law firm. “I have one person that I contact for everything, and that’s Nico… If I have an SEO thing, I go to Andy. If I have a pay-per-click question, I go to Vince.”
- A Strategic Partner, Not a Vendor: Say goodbye to automated excuses about “algorithm changes.” Instead, experience a highly collaborative, proactive team. “It’s not so much that they’re a vendor, it’s that they’re a partner… They recognize that our success ultimately leads to their success.”
- Complete Peace of Mind: Rest easy knowing you have a permanent solution for your firm’s growth. “I no longer have to worry about who my digital marketing partner is. I know who it is.”
I’m Clark Speaks at Speaks Law Firm in North Carolina. We do personal injury and workers’ compensation.
What we get is predictability, consistency, objective information, and having a professional point of contact. When things go right, we can say, ‘Hey, let’s see if we can duplicate these and do more like this.’ If things go wrong, we’re able to say, ‘Hey, how can we think through this and come up with a strategy to improve?’
I have one person that I contact for everything, and that’s Nico. Nico is very experienced. He’s very knowledgeable, committed, available, and interested in our growth and our success. He’s invested in our success, so there’s been a true continuity to our experience. Then, if I have a specific question that relates to an SEO thing, I go to Andy, and Andy helps me think through that. If I have a pay-per-click or any kind of paid ad question, I go to Vince, and Vince will help me think through those things.
With a lot of digital companies I’ve been with in the past, they’ll have a great sales guy who’s very knowledgeable, relatable, and just fantastic. Then, once you complete the onboarding process, you’re put with another person or another team of people who are much less experienced, much less knowledgeable, much less available, and much less invested. Anytime there’s a problem or it doesn’t work like you want, they just blame an algorithm change or say you’re not spending enough money. That’s not the experience that I have here at all. Instead, it’s like, ‘Okay, let’s peel this back and figure out what we can do to improve this or do more of it.’
Since partnering with Law Firm Marketing Pros, we have a much better understanding of where our clients come from. We have a lower cost per acquisition, a better process for reaching them on multiple different channels, and better communication with our prospective clients. Their services are fantastic. It’s not so much that they’re a vendor; it’s that they’re a partner, and they’re invested in seeing us succeed. They recognize that our success ultimately leads to their success.
Our online visibility is much more prevalent now after working with them for, I think, three years. We are much more visible digitally than we ever have been, and we have big plans for the next three years. I would absolutely recommend their services, without question, to any other law firm that’s interested in growth, objective information, objective advice, and people who are invested in helping you reach your goals.
The thing that surprised me the most about the approach from Law Firm Marketing Pros was how collaborative it is. We have a monthly meeting where we get together with the team, and we talk about the things that went right and the things that went wrong, what we need to do to improve, what our goals are, and how we get there. My relationship with Law Firm Marketing Pros is that I have a partner who is interested and invested in my success, and I think that we’ll reach the goals that I’ve set out for our firm together.
I no longer have to worry about who my digital marketing partner is. I know who it is. It doesn’t always work perfectly, but I know what to do when it doesn’t work the way that I want it to. I think no matter what you do, no matter who is working on your digital campaign, changes happen, things happen, and the question is: What are you going to do about it?
Now, it’s not so much that I have to say, ‘Gosh, I’m having a problem with communication with my team.’ It’s more of a, ‘I need to call my guy—Nico, Andy, Vince, or Travis, or whomever—and we need to schedule a time to sit down and talk about it.’ We think through, ‘Okay, this is a big opportunity. How can we maximize this?’ or, ‘This is not working the way we planned. How can we correct it?’