Youtube Suspension SOP

Video Walkthrough  #

Purpose #

This SOP is on how to appeal a youtube suspension.

Scope #

This is useful for CSM’s and CSS’s when they need to appeal a suspended youtube channel.

Definitions & acronyms #

• CSM: Client Success Manager

Procedures #

• Step 1: Get an email from Youtube with the name of the channel and a message stating that they have removed the channel from Youtube

• Step 2: Check the body of the email for the reason why channel was removed
  • If we are 100% sure that we did not violate any of the guidelines, proceed to step 3  

• Step 3: Fill out the appeal form

• • Scroll down and find the appeal button

• Fill out the form with 
  • your name 
  • and the email address use to sign in to the youtube channel – this can be found in  the  client master sheet under Youtube 
  • Input your email address so you get notified when they have made a decision to the appeal
  • Youtube channel URL
  • Put in a brief explanation on why you think the suspension is a mistake

• Click on Submit

• • • You will receive a confirmation email that they have received the appeal  

• You will get an email when they have reached a conclusion and result of the appeal.

• Step 4: Confirm that the youtube channel has been activated.

• Step 5: Notify the CSM